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Privacy Policy
​ALSO SEE OUR COOKIE POLICY
EFFECTIVE DATE: 27 MAY, 2024
INTRODUCTION:
Prima Plants Research & Development (“PPRD”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines the types of personal data we collect, how we use and share it, and the measures we take to protect your privacy when you visit or use our website or services (collectively, the “Services”).
By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.
1. INFORMATION WE COLLECT:
We collect several types of information from and about users of our Services, including:
• Personal Information: This includes your name, email address, phone number, postal address, company name, and other information you provide directly to us when you interact with our website or services.
• Technical Information: We collect information about your device, browser type, IP address, and browsing behavior through cookies and other tracking technologies.
• Usage Information: Information about how you use our website, including pages viewed, time spent on pages, clicks, and other interactions.
• Third-Party Information: We may also collect information about you from publicly available sources or third-party services to enhance or supplement the data we have.
2. HOW WE USE YOUR INFORMATION:
We use your personal information for the following purposes:
• Service Provision: To provide, operate, and maintain our Services, including processing orders, handling customer support, and managing user accounts.
• Communication: To respond to your inquiries, send important updates, or communicate marketing offers and promotions you have agreed to receive.
• Improvement and Personalization: To improve the content, functionality, and design of our Services, and to personalize your experience.
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
• Security: To protect against fraud, unauthorized access, or other threats to our systems and services.
3. SHARING YOUR INFORMATION:
We may share your information under the following circumstances:
• Service Providers: We may share your data with third-party vendors who perform services on our behalf, such as hosting, analytics, payment processing, and customer support.
• Business Transfers: If PPRD is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal Obligations: We may disclose your information when required by law, regulation, or legal process, or to protect the safety, rights, or property of PPRD, our users, or others.
• Consent: We will share your information with third parties if you have given your consent to do so.
4. COOKIES AND TRACKING TECHNOLOGIES:
We use cookies and similar tracking technologies to track the activity on our Services and store certain information. These technologies help us analyze trends, administer the website, and gather demographic information about our user base.
You can set your browser to refuse cookies or alert you when cookies are being sent. However, if you disable cookies, some parts of our Services may not function properly.
5. DATA SECURITY:
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no security measure is perfect, and we cannot guarantee the absolute security of your data.
6. YOUR RIGHTS:
Depending on your location, you may have the following rights regarding your personal information:
• Access and Correction: You may request access to your personal information and request corrections or updates to your information if it is inaccurate.
• Deletion: You may request that we delete your personal information, subject to certain legal obligations that require us to retain it.
• Opt-Out of Marketing: You may opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.
• Data Portability: In certain circumstances, you may have the right to request a copy of your personal data in a machine-readable format.
To exercise any of these rights, please contact us using the information provided below.
7. THIRD-PARTY LINKS:
Our website may contain links to third-party websites. PPRD is not responsible for the privacy practices or the content of third-party websites. We encourage you to read the privacy policies of any third-party websites you visit.
8. DATA RETENTION:
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, or as required by law. After this period, we will securely delete or anonymize your data.
9. CHANGES TO THIS PRIVACY POLICY:
PPRD reserves the right to modify this Privacy Policy at any time. If we make any changes, we will post the updated policy on our website and update the “Effective Date” at the top of this policy. Your continued use of the Services after any changes constitutes acceptance of the updated Privacy Policy.
10. CONTACT US:
If you have any questions about this Privacy Policy, please contact us at:
Prima Plants Research & Development
Email: privacy@primaprd.com
Address: 12, Jalan Austin Heights 2/12, Taman Mount Austin, 81100 Johor Bahru, Johor, Malaysia